bad service

Item: Telkom
Rating: 1
Author: Ziyaad V

Hi i upgraded my LTE contract with telkom i received my modem last week tuesday and its stil not working been phoning the call centre everyday and nothing has been done not sure if it really takes all most 2 weeks to activate a sim card or whatever they must do.

Helpful (0)

Replies (2)

Telkom's replyOfficial

31 Aug 2018, 11:17

Good Day

Thank you for allowing us the opportunity to assist further on your query.

An agent will be assigned to investigate, assist and provide feedback on this query.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom's reply31 Aug 2018, 11:17

Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

An agent will be assigned to investigate, assist and provide feedback on this query.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Ziyaad V's updateReviewer Update

31 Aug 2018, 11:41

Hi you guys are investigating sins last week not once did you phone me or any response to say whats happening. there is no words for your service and again you guys telling me you investigating REALLY what are you then doing sins last week tuesday.

Ziyaad V's update31 Aug 2018, 11:41

Reviewer Update