TO
Thinus O

1 reviews | Active since Feb 2015

18 Feb 2015, 16:56

BAD SERVICE

My dad and i have been trying to get hold of Telkom for about a month now regarding or ADSL line.<br> <br> you can not get through to them via the call center and they do not respond to their emails. <br> <br> All we want is for someone to have a look at why our internet is not working, whether it be the modem or the actual ADSL line that have been damaged about a month ago.<br> <br> we understand that a company can be busy but this is just out of hand.<br> <br> we are paying for an uncapped ADSL line that we can not use?<br>

0
Replies (1)
Telkom
Telkom's reply18 Feb 2015, 20:31
Official
Hello thinus.tiny,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90420.

We apologise for any inconvenience caused.

Kind regards
Telkom Social Media Team