1 reviews | Active since Aug 2018
Bad service
I reported my dad home line on the 17 June they told me that it will take 3 days to fix. The technician came to my on the 3rd day but didn't fix the fix. Then I when back to Telkom to tell what happened..they told me they will send a email. I when back a week back only to b told that the lines in my area are not working. My dad's line is still not working today
Good day lehlogonolo-letshau,
Thank you for making contact with us.
A technician did attend to the fault, but discovered that 400 pair of under ground cable has failed due to ageing. The fault is now in hand with the cable technicians to assist with getting the cables replaced.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day lehlogonolo-letshau,
Thank you for making contact with us.
A technician did attend to the fault, but discovered that 400 pair of under ground cable has failed due to ageing. The fault is now in hand with the cable technicians to assist with getting the cables replaced.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,