bad service

Good Day Ayanda,Mabopes,Mhlongon, Stelled and ashleyg.

I hope you are doing well. I had so many interactions with telkom agents and managers which i have also listed on this email. I am really not happy,I logged a relocation on the 28 March 2018,Till today the line hasnt been relocated. After numerous call and this was now in april and my invoice pilling up.i was told the there is no infrastructure and i should wait. I gave it alot of thoughts,while everyday i was calling telkom also disputing the invoice as i did not receive the service,and i told them to cancel.now today my invoice is 800. see conversation below .as its tiring to type emails which you dont even know if they will be read

I logged relocation on the 28 March even now im still waiting no response nothing im sent to from pillar to post,different excuse everyday when i call in but invoiced everymonth i cant go on like this please MAY 6TH, 1:42PM

Hi Olive, we apologize for the inconvenience, please provide more detail regarding the relocation request you made, you affected number, ID number and contact number for assistance.^AF MAY 6TH, 8:52PM ********** 248, ********** 257084 , ********** 037 MAY 29TH, 8:18AM Can someone call me I'm tired of you guys really My credit record is now bad because of you guye MAY 30TH, 9:30PM

Hi Olive, the landline is incorrect the correct number is ********** 428,,your request is still under investigation according to the techncial team there are no pairs/cables to the new address which means they are still waiting for cable team to advised if they are providing cables or not, this was send to them on the 23.05 so at the current stage we have no feedback as yet. I asked for everything to be canceled n I need to be credited

Hi Olive, The Social Media Special Forces are now recharging! The team will be back to help you with queries from 8AM-8PM Mon-Fri & 8AM-2PM Sat-Sun and public holidays. Please resend your message during our service hours for assistance I logged the relocation request on the 28 March I no longer want your service no communication

Must we cancel the relocation then?^CL. That's what I said 2 weeks back and I was advised also a credit request was sent as I did not receive the service

Will request cancellation, a month notice from the 28/03 to 23.04 which a month notice will lapse there, anything after the 24/04 and there was payment we will credit you on the account after ceased.^CL. I don't want anything to do with you guys, if communication was done correctly than for me to be given a run around My invoice is now, 800 n something I will not pay for a service I did not get, except lies from consultants telling me technician is coming today, hang ups and empty promises I only got notified on the, 23rd that there are no cables at my new premises Why? I never received the service why not apply immediate cancelation

Hence we will credit for the service until the 23.04 from the 24/04 account will be adjusted, your month notice lapsed the same date the following month you send your relocation.^CL. When will this be done MAY 31ST, 10:21PM Hello

Hi Olive, The Social Media Special Forces are now recharging! The team will be back to help you with queries from 8AM-8PM Mon-Fri & 8AM-2PM Sat-Sun and public holidays. Please resend your message during our service hours for assistance I hope and pray that one of the People i have listed in this email will come to my rescue. I cannot go on like this,calling the call centre i am not getting any help.You once helped me wonderfully in 2017. Kindly assist.