Bad Service

Item: Telkom
Rating: 1
Author: DAVID P

I have been trying since yesterday to cancel my landline service as the ADSL speed and service is terrible and I have sourced another option upon going into the nearest Telkom shop I was informed that i had to do it on-line upon trying to do this I was unable to link my account I have been trying to talk to an agen and have spoken to three different departments and agents an NO ONE is able to help.

Helpful (0)

Replies (2)

Telkom's replyOfficial

03 Jun 2018, 10:08

Good Morning David

Thank you for contacting us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with your affected number.

Your ref for this query is AI***

Regards
Jawaad
Telkom Social Media Team

Best regards,

Telkom's reply03 Jun 2018, 10:08

Official

Good Morning David

Thank you for contacting us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with your affected number.

Your ref for this query is AI***

Regards
Jawaad
Telkom Social Media Team

Best regards,

DAVID P's updateReviewer Update

04 Jun 2018, 09:04

Thank you the affected number is *** and it also seems as if some progress has been made as even though the termination was to have been the end of June which was more than the required one months notice I cant sent e-mails out.

DAVID P's update04 Jun 2018, 09:04

Reviewer Update