Bad Service

I have been trying to get my cellphone re-activated as it was suspended due to non payment. The debit went off for the full amount went off on the 15 May. Wednesday, I phoned Telkom Mobile to re-activate it and after being on the phone for nearly 3/4 of an hour on the phone with the Call Centre Operator, he mentioned that my service will be active within 5 hours. On Thursday my service was still not active so phoned again in the afternoon. Again the Call Centre mentioned that she has escalated the matter to her Team Leader and it would take 5 hours for the service to be active. This morning again I phoned and still having the same problem. The matter was referred to the Team Leader. I phoned in at 9.30am this morning. I was also told by the Call Centre operator that the other two operators gave me the incorrect information. I need this service to be active as I run my business through my cellphone. My contract has expired the end of March and I get about 4 calls a day and sms to extend my contract. If this is the service I get, why should I take out another contract with Telkom Mobile. In the two years that I have been with Telkom Mobile has been very bad. They do not care about their clients.