Bad service

I would like to lay a complaint regarding the telkom like that has not been working since last year,we have called and complained several times with no avail. The technicians would come and in and out without any improvement on the line. This can not continue something must be urgently done. Due to this i would not recommend anyone to use their services. The telephones in question is ********** 916 and ********** 831. Not forgetting that every month we receive a bill for these lines even though they are not operating. What type of service is this we use these lines for business and we are no loosing clients . This is a ******** act how can a person charge for service that has not been rendered.See below email sent to telkom:

Good morning,

Here are a few problems we have been facing with Telkom since prior years. We have not received satisfactory service at all from this service provider. Since last year October 2017 we had a problem with the following telephone line: ********** 916 and its DSL line, technicians came and fixed the line but it will be working for two to three days, another complaint will be laid until the current situation.We are now in March 2018 still having the same problem. ***

Note that there 2mb has not been working for months also.

Your urgent assistance in the matter will be highly appreciated

name is Miss B. Lloyd