AS
Ayanda S

1 reviews | Active since Sept 2016

29 Apr 2018, 13:36

Bad Service

Terrible service from all the cusultants, bad attitude... worst customer service experience at theSandton City Telkom, the guy was very rude kept laughing with his friends while supposedly assisting me in the process..the guys name was Musa. I even have a video of the whole incident. I can’t understand how a big company like Telkom can have such incompetence people delivering the worst customer experience with no care whatsoever for customers.

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Replies (1)
Telkom
Telkom's reply11 May 2018, 07:45
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

We so sorry for the bad service you experienced at one of our shops. Did you report the matter to the store manager and if yes what happened? What was the date and time you were in that store? Also please reply with the phone number you were querying if available and also a reference number.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,