MZ
MXOLISI Z
1 reviews | Active since Feb 2015
25 Apr 2018, 15:46
BAD SERVICE
I requested a cancellation of one of my contracts which was due for an upgrade on the 1st of March 2018, its almost 60 days and on top of that i am still being billed for this contract. Its really frustrating to be calling and inquiring every week about this and the 30 minutes i have to wait to speak to a consultant inst helping.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
08 May 2018, 08:03Hi
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Telkom's reply08 May 2018, 08:03
Official
Hi
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
MZ
MXOLISI Z's updateReviewer Update
15 May 2018, 08:24Still have not received any feedback from this. This has to be the worst service I've ever received. I am still paying for a contract I requested to be canceled on several times over 3 months ago.
MZ
MXOLISI Z's update15 May 2018, 08:24
Reviewer Update
Still have not received any feedback from this. This has to be the worst service I've ever received. I am still paying for a contract I requested to be canceled on several times over 3 months ago.