1 reviews | Active since Aug 2014
Bad service
I am experiencing bad service with Telkom Menlyn,I went in to the store on Monday to open a new line for a uncapped home based wifi(fibre) device for R599 pm x 24 months.I was advised by Precious ********** that she will get back to me if my application has been approved or declined but still haven't received any feedback.I call the store everyday and have not gotten any assistance till date,if by any chance the store has tried to contact me via voice and have not received a response from me,the store should go out their way to contact me via email to give me feedback.I really want this device but I am really considering moving my business to a different provide due to the incompetency I feel I have received from the store.
Good Day
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Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Hi Itumeleng,
We do find that your order has been issued, escalation *** has been logged for an installation date.
Thank you
Regards
Rafeeqah
Telkom Social Media Team
Best regards,
Hi Itumeleng,
We do find that your order has been issued, escalation *** has been logged for an installation date.
Thank you
Regards
Rafeeqah
Telkom Social Media Team
Best regards,