FN
Fuzile N
1 reviews | Active since Apr 2018
12 Apr 2018, 10:30
Bad service
The service that I have been getting from telkom is absolutely poor. I have tried numerous times to call the call centre but I cannot get through due wait time being hours.. went to the store they cant help me at all they just tell me to call the call centre . Please help my internet unusable
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
30 Apr 2018, 08:16Hello fuzile-ndumndum
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply30 Apr 2018, 08:16
Official
Hello fuzile-ndumndum
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
22 May 2018, 08:35Hi Fuzile,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that as per the data records on the system, we hereby confirming that you are able to connect based on the Internet connections on the line, should you still require further assistance with connection you are welcome to email us at ***.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply22 May 2018, 08:35
Official
Hi Fuzile,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that as per the data records on the system, we hereby confirming that you are able to connect based on the Internet connections on the line, should you still require further assistance with connection you are welcome to email us at ***.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,