1 reviews | Active since Jun 2017
Bad service
Telkom mobile is one of the most *********** service providers I have come across. Keep blocking my account and telling me I owe money. I pay and the same thing is repeated. Now to be told I owe an amount for 5 months ago!!!! And this is after I spoke to one of there agents who gave me an amount to pay and I paid. Is telkom trying to rip clients off!!! I want my account updated immediately and my services reactivated
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi Zeenat ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the account FA:*** is currently up to date with a balance of R491.05 due the 25th.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Zeenat ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the account FA:*** is currently up to date with a balance of R491.05 due the 25th.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,