LK
Leandi K
1 reviews | Active since Apr 2018
10 Apr 2018, 15:11
bad service
I paid my deposit to install a Telkom business line on 1 March 2018. The first appointment the call centre gave the technician the wrong address. The second appointment was a rainy day so no one showed up or rescheduled, since then I can get no answers from Telkom as to when my line will be installed. Is this normal or should I cancel the installation and request a refund.
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Telkom's replyOfficial
27 Apr 2018, 07:55Hi leandi-de-klerck
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply27 Apr 2018, 07:55
Official
Hi leandi-de-klerck
Thank you for contacting us and we humbly apologize for delay response.
The response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,