DP
Deepa P
1 reviews | Active since Apr 2018
09 Apr 2018, 14:15
Bad Service
My mum is alone during the day and her landline is her only way of communication if anything happens to her or the grandchildren she looks after. She has a fault with the landline and was reported over 3 weeks ago. To date no once has contacted her or came out to solve the problem. Her ref is 438CRK260318, ********** . I am concerned that no one is able to help. please urgently assist.
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Telkom's replyOfficial
26 Apr 2018, 08:28Good day DeepaParag,
Thank you for making contact with us.
I have tested the telephone service with no errors.
As for the ADSL service, you need to contact your ISP for any ADSL related queries.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply26 Apr 2018, 08:28
Official
Good day DeepaParag,
Thank you for making contact with us.
I have tested the telephone service with no errors.
As for the ADSL service, you need to contact your ISP for any ADSL related queries.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,