TJ
Tony J

1 reviews | Active since Apr 2018

05 Apr 2018, 14:14

BAD SERVICE

good day I am been battling with Telkom since February where they confirm via phone call that my migration from 50+50g to 100g+100g fro the same price of R749.00 and after many calls and visiting the EASTGATE branch of Telkom still nothing is done my latest REFER NO. ********** 9

0
Replies (2)
Telkom
Telkom's reply24 Apr 2018, 12:59
Official

Good day tonydj,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

Telkom
Telkom's reply22 May 2018, 11:49
Official

Hi Tony,

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that all resources were loaded correctly on the number ***, which was activated on SmartBroadband Wireless 50GB .

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,