KM
Kimm M

1 reviews | Active since Apr 2018

05 Apr 2018, 09:01

Bad Service

I've been having connection issues for the past few weeks.

I can connect to my device but it indicates no internet when there is more than enough data.

When I call in o wait for 30 minutes at a time no response or agents available. I email no response. I chat online no response.

As soon as i send through a request for a sale to be contacted for a product I get a response and when I mention my issue I get referred to a line that never gets answered.

What horrible service.

0
Replies (2)
Telkom
Telkom's reply24 Apr 2018, 11:19
Official

Good day.

Thank you for making contact with us. Please send us a private reply with your affected telephone number for our team to
assist.

Interaction ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply12 Jun 2018, 14:22
Official

Hi

We have not heard feedback from you.

Your query has been marked as resolved.

Regards

Bradley

Social Media Team

Best regards,