AB
Anton B
1 reviews | Active since Apr 2018
04 Apr 2018, 12:36
bad service
i want to write a review about telkom my line has been down since 20.01.2018 due to cable theft i have reported it and did numerous follow ups and have been told story after story they were suppose to be finnish the 22.03.2018 but its excuse after excuse and nothing is been done so far i am fed up with them they just dont want to do anything i am studying online and doing work online been paying for something that i am not using
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Replies (2)
Telkom's replyOfficial
23 Apr 2018, 12:00Hi Anton B
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply23 Apr 2018, 12:00
Official
Hi Anton B
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
27 Apr 2018, 08:05Hi Anton.
Ref 30CVK200118 was cleared and when I check *** it shows it is connecting. If you are still having issues, please do not hesitate to log another query with us with a full description of the problem and affected phone number.
Enjoy your day.
Regards
Tumelo
Best regards,
Telkom's reply27 Apr 2018, 08:05
Official
Hi Anton.
Ref 30CVK200118 was cleared and when I check *** it shows it is connecting. If you are still having issues, please do not hesitate to log another query with us with a full description of the problem and affected phone number.
Enjoy your day.
Regards
Tumelo
Best regards,