TP
Thandi P
1 reviews | Active since Jan 2015
22 Mar 2018, 09:53
bad service
I received the mobile device on The 20/03/2018 the phone did not come with the sim card which i am going to paying for, i refuse to pay 99 the sim card i dont havemif u cant deliver the sim please refund me the 99 and by the way your service is pathetic i have been calling your call centre they are not helpful
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
16 Apr 2018, 14:11Hi thandikhumo@01,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply16 Apr 2018, 14:11
Official
Hi thandikhumo@01,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
20 Jun 2018, 11:42Hi thandi,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was activated on *** FreeMe 1GB Deal with iPhone 6s 32GB Space Grey.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply20 Jun 2018, 11:42
Official
Hi thandi,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was activated on *** FreeMe 1GB Deal with iPhone 6s 32GB Space Grey.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,