Bad service
I have quarried about my cell bill and was advice that a quary takes 8 working days to resolve. I advise my payment was due today and wise advice by the agent that I should reverse the payment and when I want to speak to a manager they always busy and can't even phone back. I was also advice that they do not have a complaints department. I have never ever had so bad service. This is not the way people should get service.
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Telkom's replyOfficial
13 Apr 2018, 11:11Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply13 Apr 2018, 11:11
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,