BM
Busisiwe M
1 reviews | Active since Aug 2015
16 Mar 2018, 08:50
Bad service
I requested Telkom mobile to cancel 2 of my lines on the 5 February 2018. I followed up on this on the 7th March it was not done and I was asked to forward the documents and it woukd be adtioned with 48hrs. I checked on the 13th March same story. I called this morning and it is still not done.
I am highly upset with Telkom Mobile and their inefficiency , wish I could just terminate all my lines.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
09 Apr 2018, 14:37Hi maxhanga1,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply09 Apr 2018, 14:37
Official
Hi maxhanga1,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
09 Apr 2018, 14:37Hi maxhanga1,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply09 Apr 2018, 14:37
Official
Hi maxhanga1,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
08 May 2018, 14:28Good day
We apologise for a delayed respond.
Kindly send us the following documents for further assistance.
cancellation form and ID copy to ***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social
Best regards,
Telkom's reply08 May 2018, 14:28
Official
Good day
We apologise for a delayed respond.
Kindly send us the following documents for further assistance.
cancellation form and ID copy to ***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social
Best regards,