sF
stalin F

1 reviews | Active since Apr 2013

08 Mar 2018, 18:24

Bad service

Telkom is unable to provide me with 10mb ps as my contract states or they are throttling me with 1mb at times they gave me DNS and then i only get 3mbps so had to remove again

0
Replies (2)
Telkom
Telkom's reply02 Apr 2018, 10:31
Official

Hi stalie1

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. apologies for the delay. I have interrogated the line and the test results indicate no defects. May i please request to confirm the status of the line at the moment.

Interaction REF: AI***

Regards
Keagan
Telkom Social Media Team

Best regards,

sF
stalin F's update05 Apr 2018, 16:03
Reviewer Update
The speed is on and off i mean paying for 4mb line would be the same as service as sometimes it runs at 2mb