Bad Service

“I am utterly disappointed and frustrated with the service I am getting from Telkom

I have issues with my bill,I have been incorrectly billed for the month of November, December,January and February I also took the trouble to contact Telkom to find out what am I being billed for as I'm expecting a debit of R199.00 per month religiously. I reversed it out because I was debited R699.00 in the month of November and hoped that Telkom will fix it and debit me the correct amount. I **** to myself, what Telkom did was they debited me another R699 for December, which I also reversed. Telkom came back and debited me R399.00 again in December which to me sounded okay and I left it. logged a disputed three weeks ago , no feedback received !I called this morning and I have been put from pillar to post.The service I've received has been extremely poor and the urgency of the matter has not been respected.