1 reviews | Active since Jul 2014
Bad service
I had a Showmax subscription being billed via my Telkom account. All I wanted is for the Showmax subscription to be cancelled... instead my ADSL line was suspended. After about 1 hour on the phone and having to call 3 call centre numbers (one call centre asking you to call the other one), I am still waiting for my ADSL line to be reactived.
Hi aplatzoeder,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Telkom Social Media Team
Garreth
Best regards,
Hi aplatzoeder,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Telkom Social Media Team
Garreth
Best regards,