CN
Claudine N
1 reviews | Active since Nov 2017
20 Feb 2018, 09:44
BAD SERVICE
This is now my second time im writing a review about Telkom and its sad to say that there is no change in there customer service, i have logged a call reporting my adsl line as well as my voice line, both have been off from last week, everytime i called for progress they say a technician is busy with the fault, finally today i called and they said that the line has been restored from the tech side. the consultant checked the line from her side and she mentioned that the line is still faulty and not syncronizing. I explained to her that is it is not the 1st time i have had this problem with telkom, now i have to sit without a voice line or a adsl line. TELKOM service is gone from bad to worse, and they dont care about customer service anymore. Fault number 117CTK160218.
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Telkom's replyOfficial
20 Mar 2018, 15:18I called but there was unfortunately no answer. I was just following up to find out if there are any further issues after the fault was cleared in Feb.
Regards
Telkom Social Media Team
Garreth
Best regards,
Telkom's reply20 Mar 2018, 15:18
Official
I called but there was unfortunately no answer. I was just following up to find out if there are any further issues after the fault was cleared in Feb.
Regards
Telkom Social Media Team
Garreth
Best regards,