Bad service

I today spoke to 12 different people and was cut off twice. I am merely asking that I receive my email daily that I used to get showing my adsl usuage. I was transferred between sales, technical and billing. No one could help me. This email stopped since my router was re set on the 4th September. I also asked that my password be given to me as the password that was given to me on Friday does not work on my telkom.<br> <br> How many people must one talk to get this re activated, surely it is simple and none of their emails or sms's to me go through. Is there someone on telkom that is competant enough to assist me, surely it is not that hard.<br> <br> Please can someone assist me, I am so frustrated<br> <br>