JW
Jeanne W

1 reviews | Active since Jan 2014

14 Feb 2018, 08:27

Bad service

I reported my landline out of order 8 days ago. Still waiting for somebody to come and fix. Yesterday finally I got a ref for the fault. This is very bad service and telkom expects me to pay line rental for a service which do not exist, At my wits end as I need my landline urgently. All the complaint numbers on the web site for Eastern cape and head office do not exist. Out of date website!

0
Replies (1)
Telkom
Telkom's reply14 Mar 2018, 15:09
Official

HI zilicon

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. The ref provided indicates the fault had been cleared. Please confirm if you will require any further assistance.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,