JV
JJ V
1 reviews | Active since Sept 2015
08 Sept 2015, 12:34
BAD SERVICE
We've had no internet for nearly 6 weeks now!<br> Everyday we call the call centre with our fault number & escalation number & get a new excuse every single day!! <br> NO TECHNICIAN & STILL NOT SORTED OUT even though we are still paying our bill (August + September)!! Even on Telkom's internet you can't get passed the call centre to get to somebody with power to sort out this issue!!
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Telkom's replyOfficial
08 Sept 2015, 14:24Hello JJV1992,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM143635.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM143635.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Sept 2015, 14:24
Official
Hello JJV1992,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM143635.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM143635.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,