Bad Service
Absolutely shocking. The service I have received is beyond poor. I have been paying for an ADSL line which is faulty for months now, and Telkom keeps telling me the fault is fixed, which is a lie. I have requested for an upgrade on the 5th January, and after that, there was another fault, which apparently was resolved - which again was not. Everyone is escalating the matter, and I continue to pay for a service, which I am not getting. I am so disappointed in your service. This is unacceptable. Start delivering on your promises, and rather stop advertising how fantastic your service is - it is shocking. FIX MY LINE!!!!
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
06 Mar 2018, 13:09Firstly, thank you for responding almost a month later. You have been looking into this matter for 2 months now, and still looking into the matter (how much looking do you need to do?). I understand that feedback will be given to me, but when? Inconvenience, is that what you call this? How many reference numbers do you want to give to me? Every time I see a Telkom advert, I get upset. What you promise, is not what you deliver. Rather under promise and over deliver. Please, just get the job done, stop promising feedback, and give the service that you promise. I am so disappointed.
's update06 Mar 2018, 13:09
Reviewer Update
Firstly, thank you for responding almost a month later. You have been looking into this matter for 2 months now, and still looking into the matter (how much looking do you need to do?). I understand that feedback will be given to me, but when? Inconvenience, is that what you call this? How many reference numbers do you want to give to me? Every time I see a Telkom advert, I get upset. What you promise, is not what you deliver. Rather under promise and over deliver. Please, just get the job done, stop promising feedback, and give the service that you promise. I am so disappointed.
's updateReviewer Update
12 Mar 2018, 12:44Still no service. What is going on Telkom?
's update12 Mar 2018, 12:44
Reviewer Update
Still no service. What is going on Telkom?
's updateReviewer Update
15 Mar 2018, 11:33Please forward me Sipho Maseko's email address, so that I can forward my shocking service directly to him.
's update15 Mar 2018, 11:33
Reviewer Update
Please forward me Sipho Maseko's email address, so that I can forward my shocking service directly to him.