Bad service

Item: Telkom
Rating: 1
Author: Zaahid J

We have app**** for a line transfer in December 2017 to date we have not received an indication as to when the line will be transferred or what is the problem. Call center has no idea as to where or have a schedule for there technician. Need the telkom line to connect to wifi loosing business without connection really bad service an a really disspointed

Helpful (0)

Replies (3)

Telkom's replyOfficial

26 Feb 2018, 17:23

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's reply26 Feb 2018, 17:23

Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Zaahid J's updateReviewer Update

26 Feb 2018, 18:27

Thank you bt i would think that since its from team social media should be on da ball and fast we living in da 21st century. nb: moenieb

Zaahid J's update26 Feb 2018, 18:27

Reviewer Update

Thank you bt i would think that since its from team social media should be on da ball and fast we living in da 21st century. nb: moenieb

Telkom's replyOfficial

03 Mar 2018, 17:35

Hi Zaahid,

There is a problem with the cables in the area, once it is completed, you will receive a SMS with an installation date.

Regards

Telkom Social Media Team

Best regards,

Telkom's reply03 Mar 2018, 17:35

Official

Hi Zaahid,

There is a problem with the cables in the area, once it is completed, you will receive a SMS with an installation date.

Regards

Telkom Social Media Team

Best regards,