Bad Service

Time and time again I cannot stress how bad service I receive from Telkom, and it's evident both here, on social media and word of mouth how bad it is. There always seems to be some problem with their service delivery. It has been 4-day's now that I am without an INTERNET CONNECTION at home and this is on record on Telkom's side. I have to phone in daily every couple of hours, wait for half an hour for someone to pick-up the call and keep re-explaining what is going on. My internet at home has stopped working on the 30/01/2018, today is the 02/02/2018 and still nothing has been done about it!!. After making more than 7-8 calls all the consultants can tell me that they can log a fault and that the technicians will come. SO you telling me a massive ISP like Telkom cannot send someone out the same day or at least the next? To me that feels like you've only employed ONE technician the way this is carrying only. I've seen smaller companies despatch technicians out faster than Telkom, some even on the same day or within couple hours, and yet when it comes time to take MONEY from their clients, TELKOM is VERY fast but when service is required they take their own SWEET time to deliver and still the user (ME) must pay a call-out fee to fix a problem that can only been related internally? This is not fair and I have to keep phoning and pestering the consultants and find out what's the status of my fault and what's been done about it. Telkom is not paying me for my time lost spending more than an hour on the phone now are there? In the near future, in fact starting from today I will NEVER refer anyone to takeout a contract for home internet with Telkom. This is truly un-acceptable and to think now it's the weekend, One will want to enjoy their time at home and to deal with this utter BULLS##T, truly I'm frustrated and ****ed off. Also please don't phone me an ask me to remove this REVIEW because I wont. I want other people to read what has happened to me so that they in the future will not go through the frustration both my family and I have and let it be an AWAKENEN call for Telkom whoever is "HIGH" up there to FIX a persistent problem your company has and stop worrying more about money an worry about the people's needs.