ME
Magda E
1 reviews | Active since Jan 2018
31 Jan 2018, 12:13
BAD SERVICE
Faulty line has been reported on 29 Jan 2018. on 31 Jan 2018 the fault has not been reported yet. This is the second time this happening in 2 weeks time. No incoming lines are received and clients cannot reach the company and the company is loosing business. To request forwarding to another number takes 48 hours. No urgency at all.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
21 Feb 2018, 09:48Hi Waterkloof*
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply21 Feb 2018, 09:48
Official
Hi Waterkloof*
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
04 Mar 2018, 14:16Hi Magda
We do apologize for the inconvenience caused and for late response.
Please kindly note fault *** and fault *** has been resolved. Please tell us if you still having issue on your line. You may respond through face book or twitter.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply04 Mar 2018, 14:16
Official
Hi Magda
We do apologize for the inconvenience caused and for late response.
Please kindly note fault *** and fault *** has been resolved. Please tell us if you still having issue on your line. You may respond through face book or twitter.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,