LM
Lungile M

1 reviews | Active since Jan 2018

08 Jan 2018, 11:38

Bad service

<p>Telkom Mobile has failed to attend to my query since 22nd December...I am being billed for a ********** contract and they dont seem bothered to assist of escalate the matter.The perpetrator who committed ***** on my name has been arrested and charged bt telim still claim they are investigating if I shud be billed or not...Their Poor credit checks are the reason customers like us suffer like this... To hell with Telkom..I am canceling all related services with them.... their *********** call.centre agents dont seem to ascertain the severity of of.this.matter.. they just turn a blind eye.. I.have countless cases logged..s stilk.no assistance</p>

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Replies (1)
Telkom
Telkom's reply29 Jan 2018, 14:12
Official

Hello madonslu

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,