RL
Renier L
1 reviews | Active since Dec 2017
31 Dec 2017, 19:58
Bad service
Our adsl line was off for almost 3 weeks after many reports to telkom. I work from home and could not work for this time period. Thanks to telkom. Eventually it got sorted now after a week that it is working now again another 3 days again and the line is not working. And then Telkom expect you to pay your account in full. Poor bad service. You pay for a whole month internet connection but you only have access for a week. How can you call that a service.
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Telkom's replyOfficial
11 Jan 2018, 11:01Hi renier-liebenberg,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply11 Jan 2018, 11:01
Official
Hi renier-liebenberg,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,