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aZ
adriaan Z

1 reviews | Active since Nov 2013

12 Dec 2017, 07:59

Bad Service

I have logged a faulty line on 07/12/2016 at telkom ***. Have phone telkom 15 times since the 7/12 and still no repairs done. Escaltion REF: ********** was supp**** on 11/12/2017 before 08:00. Phoned Telkom again about 5 times and still no repairs or technician. I am loosing business as this is the only registered Business number for my business

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Replies (3)
Telkom
Telkom's reply25 Dec 2017, 13:10
Official

Hi deriaan,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated and feedback will follow.

Your reference AI***

Regards,

Rafeeqah

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply27 Dec 2017, 10:30
Official

Good Morning

Apologies for the delay, can I trouble you to please private message us your affected number, I am having some trouble picking up that REF.

Thanks in advance

Regards

Jawaad

HelloPeter Team

Best regards,

Telkom
Telkom's reply02 Jan 2018, 07:08
Official

Good day,

Apologies for the delay fault ref 96CTZ281217 is awaiting first available tech to attend.

Tech will make contact with you before coming out.

Thank you

Yazied

Telkom Social Media

Best regards,