Bad service

Hi. I app**** for a contract at Springs mall last week Thursday and was told the application was sent for referral to their head office and I should get feedback within 3 days, it's now 8 days and still no feedback. Whenever I go to the store they say they are still waiting and they will call me.

Clearly they don't care about their customer as one lady even told me the query has not being attended to and I should wait for a response.

It is sad that one should experience such Bad service from such a brand like Telkom. Why should one complain before they can get good customer experience? This is really not on. PLEASE FIX THIS, I AM STILL WAITING FOR YOU! Case ********** 3