TP
Tinus P

1 reviews | Active since Apr 2013

17 Nov 2017, 15:20

Bad service

Good day,

We have never been impressed with Telkom's service and unfortunately we had to have them install our wi-fi line. When installing Fibre, they made use of our security complex's intercom cable instead of the landline cable. When trying to contact them to come and fix this, their website was super-unfriendly and I could not find a way to contact them - hence the complaint.

Regards Tinus

0
Replies (2)
Telkom
Telkom's reply22 Nov 2017, 07:38
Official

Hi tinusp,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

TP
Tinus P's update04 Dec 2017, 14:14
Reviewer Update
Hi Launa, It has been more than two weeks and nobody has contacted me? Regards Tinus