BAD SERVICE

Our previous internet was constantly out of service and Telcom suggest that we change to wireless. I took everything for them and ask that the contract should change to wireless and uncap data. According to them everything was is place, until we run out of data and discover that the telcom officer change the contract to bundles instead of uncap. When I went back to them they reply that the lines are full and we need to wait for a new line? This is unacceptable. We cancelled the land line as well witch they did not cancelled and now they charge in-tress on the account, the landline that we could not use for the past 6 months because there were a fault on the line witch they did not fix.