Bad service

I purchase a phone with a telkom simcard. With purchase I was promised a 1GB anytime data and a 1GB night owl data for 3 months which will be loaded in 24 hours.After the 24 hours I did not receive the data as promises.I then contact the call centre for assistance which they the logged a service request and they told me it is going to take 72 hours to be reloved. This call was logged on the 30 October and every sins then I did not receive any feed back on this.I have to call the call centre everytime and then all they tell me is that the request is still pending and they will send it to the supervisor which will then call me.And that never happened. It as been now 10 days and still no feed back and nor the data has been loaded.Everytime I go to a telkom mobile store they say that they can not help me I must call the call centre. This is very bad and poor service of telkom mobile.