AA
Arilyn A
1 reviews | Active since Nov 2012
02 Sept 2015, 11:59
Bad Service
I reported my phone as out of order over the weekend ref no. Received 76CWK300815. I called on Monday and was told no technician has been assigned to my case. Called today again (now 4 days later) technician still not assigned to the case. Seems I must just pay for service but Telkom can take its time to repair faults. SO ANNOYED.
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Telkom's replyOfficial
02 Sept 2015, 12:29Hello Ava1962,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141566
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141566
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply02 Sept 2015, 12:29
Official
Hello Ava1962,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141566
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM141566
Kind Regards
Zulfah
Telkom Social Media Team