Bad service

Good day Unfortunately i had locked myself out of my phone by forgetting the password. After contacting the helpdesk at 10210.. I was informed to go to my nearest moblie branch. I left work early to do this only to arrive at the branch and get zero.. asistance from a gentleman .. Who appeared vey irritable with me..

He did not even touch my phone or ask my name. I was told by this employee to go to canal walk with my proof of purchase .. Which meant i had to go home which is quite a distance to look for it.. Then i realized i quite easily could have discarded that document probably.. I was instructed by this gentleman to go to the store where i took out the contract for a proof. When i got there at Cape Gate. Great service as normal..in a store that is always busy. The lady there explained to me sanlam centre telkom could easily have printed the same proof.

Thanks to the disregard of certain employees for their customers time and convenience i eventually got home at 9h30 pm. I would like to thank Cape Gate and Canal walk for service well rendered. But i will nevr waste my time at Sanlam centre Cape Town again!

Disconnected client R.Rula