DH
DJ H
1 reviews | Active since Nov 2017
05 Nov 2017, 14:02
BAD SERVICE
So our ADLS lines have been replaced recently , after sitting for two weeks without internet it finally was working like absolute ****?!! We are paying for a 10 meg line and its not cheap man!! The highest download we get is either 1 meg or even less!!! After countless call logging talking to the service provider even they said telkom would probably do absolutely nothing because they know how **** this company is!!? They said that telkom rarely does anything!! Only reset ports and test thats all they do!! The internet keeps on disconnecting and when it connects again it syncs on different speeds ?! So telkom did phone us telling no the lines are fixed now , absolute bull**** !! Nothing has been done since we moved here 4 years ago!! Absolutely nothing!!! We keep proof to show the technicians when they EVENTUALLY COME OUT TO THE HOUSE BUT THEY DO THAT ALMOST NEVER!!! Showing the tecnician the proof of the line syncing at different speeds and the stupid technicion replies nah he doesnt know how to fix it!! ***** you people we pay a lot of money to keep YOU in BUSSINES!! DO YOUR GODDAM JOB
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Telkom's replyOfficial
06 Nov 2017, 14:39Hi DanMunk,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply06 Nov 2017, 14:39
Official
Hi DanMunk,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
DH
DJ H's updateReviewer Update
06 Nov 2017, 14:45You want to fix the line but you do not even take my adsl number? Now tell me , how are you going to guess the number ?
DH
DJ H's update06 Nov 2017, 14:45
Reviewer Update
You want to fix the line but you do not even take my adsl number? Now tell me , how are you going to guess the number ?