BAD SERVICE

I DECIDED TO CANCEL MY 20 MB ADSL LINE WITH TELKOM TODAY, THEY ASSURED ME THAT I WOULD GET THE SPEED THAT I AM PAYING FOR, INSTEAD I WAS GETTING DOWNLOAD SPEED OF 2.MB , UPLOAD SPEED OF 0.09 AND PING OF 416.

THIS IS ABSOLUTELY TERRIBLE SERVICE AS MY LINE WAS EVEN DOWN FOR THE WHOLE DAY , MEANING I LOST MONEY FOR TWO DAYS BECAUSE MY TELEPHONE LINE AND INTERNET WAS DOWN.

I INTEND ON CANCELLING MY TWO FAMILY RELATIVES CONTRACTS WITH TELKOM ASWELL, THIS IS THE WORST SERVICE I GOT, WAITING ONE MONTH FOR INSTALLATION WAS MY PREVIOUS PROBLEM WITH TELKOM, AND NOW THIS.

THANKS