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Stjohn N

1 reviews | Active since Oct 2017

09 Oct 2017, 16:46

Bad Service

Cancelled service in Telkom Shop Fourways three months ago and am still being billed for the service. Multiple calls and no feedback, poor service.

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Replies (3)
Telkom
Telkom's reply16 Oct 2017, 09:51
Official

Hi.

We so sorry for your experience, and thank you for bringing this to our attention. Kindly confirm your affected phone number, ID number and contact details. If you were given a reference number, please send it as well.

Make sure you select "Post a private reply" so that we can be able to view the information we are requesting.

Kind Regards

Tumelo

Best regards,

SN
Stjohn N's update17 Oct 2017, 17:11
Reviewer Update
Hi, Thanks for getting back to me. Here are my details : ID *** 080 Tel Line # *** to be cancelled *** Dont have a ref #, my last discussion was with : *** confirmed twice Sent through my cancellation documents received from Telkom store. Havent received any feedback as yet, sent another mail to her again today. Regards Stjohn Nieuwoudt
SN
Stjohn N's update06 Nov 2017, 17:10
Reviewer Update
Hi, I see the second line is still being charged on my invoice and the total outstanding is growing. How long until this will be rectified ? Thanks Stjohn