TK
Tasniem K
1 reviews | Active since Dec 2015
27 Sept 2017, 13:24
Bad service
I recently changed banking details. I called the contact centre and was advised that i should make a manual payment at the end of September, as the debit order will only run end of October, i had no problem that, and made the payment on the 22nd September. TODAY, 27th September Telkom debited my account. I called in and they told me i have to wait 5- 9 working days for my own money which was wrongfully debited????? This i do not understated. I will no accept it. Please contact me ASAP or i will take this further.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Oct 2017, 13:32Hello dalone
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the telephone number for our billing team to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply02 Oct 2017, 13:32
Official
Hello dalone
This response serves as confirmation that your query has been received.
Your reference number : AI***
Please send us a private reply with the telephone number for our billing team to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,