Bad service

I went in personally on 18 June to cancel our telephone line. After standing in the lengthy line for some time, I eventually submitted all the documents and was told by the agent that everything was done and the line would be cancelled on 31 July - one months notice. I asked for a proof of this and was told by the gent "not to tell her how to do her job" she said the cancellation had been logged and there was no need of any proof or reference number. I asked her what to do if I still received an account after that and she told me that she had done her job and the line was cancelled and refused to enter into any further discussion. Luckily I kept the ticket number as that is all I have to show for the morning wasted going in to Telkom.

needless to say, I have again received an account for my Telkom line for AUGUST!!!!!!. That is why we moved from Telkom and I will never again use their services. Their attitude stinks. They better wake up and smell the coffee. They need their clients more than we need them!!! They can continue to send me bills for as long as they wish, but I will sure not waste another morning going in to their branch to fix their mistake.