1 reviews | Active since Aug 2017
Bad Service
I placed an online order with Telkom 14 August 2017. I received a call from one of the agents to complete the deal, i was advised they will have to debt me 1st before the device would be delivered, i then agreed. I got debted the 16 August 2017 for the device i ordered. From the 17 August 2017 i just checked up on my order, i however recieved the same story that they Telkom have to create a collection with the Courier Company to collect and deliver my order. Today 23 August 2017 i called to hear what is the hold up. The agent advised that my order was cancelled due to no stock. I DID NOT RECEIVE ANY KIND OF FEEDBACK REGARDING IT UNTIL I CALLED. VERY POOR SERVICE #Telkon
Hello ociano-julius-pretorius
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Noleen
Telkom Social Media Team.
Best regards,
Hello ociano-julius-pretorius
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi ociano-julius-pretorius,
Thank you for making contact with us.
Please be assured that we have sent your query to the Online Sales Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi ociano-julius-pretorius,
Thank you for making contact with us.
Please be assured that we have sent your query to the Online Sales Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,