1 reviews | Active since Sept 2015
BAD SERVICE
I stood in a queue for 1 hour at the Telkom. Then only did one of the consultants come to the queue to ask how he can assist us. But to our surprise he took all the white people behind us to the front to be assisted. By the time I got to the front all the white people (who came after me) were assisted and left the shop.
The service is just too slow and unacceptable that white people are still given preferential treatment as if black people are not worthy of good fast service.
The consultant who eventually assisted me, Fortunate Maponya was so graceful and efficient, thank you.
However the overall experience was horrible...and hour and a half wasted!
Hi PalesaC,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi PalesaC,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
