MW
Morne W
1 reviews | Active since Aug 2015
21 Aug 2015, 19:03
Bad service
I have reported a fault on the 1st of August but to date it has not been resolved, 21 days later. I have had numerous interactions with the call centre but to no avail (fault escalation # 724127).
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Telkom's replyOfficial
21 Aug 2015, 19:26Hello Morne73,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM137038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM137038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply21 Aug 2015, 19:26
Official
Hello Morne73,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM137038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM137038.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,