YS
Youmeshanee S
1 reviews | Active since Jul 2015
12 Aug 2015, 15:24
Bad Service
Logged a request to have my phone transferred in July and and it's been almost a month and my phone has not been transferred as yet. I have a logged requests on Facebook and have received numerous promises that the phone will be transferred but unfortunately these are broken promises and nothing has been done so far to sort out the problem. <br> I recently received a call from a technician who stated that the request was logged incorrectly, it was actually transferred to the same address. <br> I am actually paying for the service. Not happy with the service from Telkom. It is definately time to change my service provider.<br>
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Replies (1)Telkom's replyOfficial
12 Aug 2015, 17:16Hello seafern,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133873.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133873.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply12 Aug 2015, 17:16
Official
Hello seafern,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133873.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM133873.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
