BE
Barend E
1 reviews | Active since Jul 2011
10 Aug 2015, 11:58
Bad Service
I opened a contract at Telkom Gateway and asked about 3 times if I would be able too collect the router at Keywest and their reply was that this will not be a problem at all. When I wanted to collect the router at Telkom Keywest they told me that it doesn't work like that and we must restart the whole process or I must collect the unit at Gateway.
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Telkom's replyOfficial
10 Aug 2015, 12:45Hello Barend.Ester,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133077
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133077
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply10 Aug 2015, 12:45
Official
Hello Barend.Ester,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133077
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133077
Regards
Narriman
Telkom Social Media Team
Best regards,